GOVERNMENT

Key government entities have entrusted Xceed to build strong and reliable communication channels with the public through state-of-the-art contact centers.

With a strong footprint in the market and a reliable track record, Xceed was entrusted to provide call center services to some of Egypt’s key government entities. Our experienced and highly-skillful teams provide the best customer experience to the customers of giant accounts such as Egypt’s Ministry of Health, the National Ambulance and state-run Telecom Egypt.

We guarantee excellent contact center services through our innovative solutions, high-end technologies and adequately trained team.

FAQs

What is Xceed quality Policies?

Our services conform to and exceed our clients’ requirements and end users’ expectations on first time, on time and every time. Our Business objectives and indicators are monitored and developed to sustain and improve our integrated quality management systems; these objectives serve the best interest and achieve full satisfaction of our stakeholders, clients, end users and staff. Our Clients’ and Xceed’s information is closely protected and strictly secured to ensure an entirely safe environment for all our business practices internally and externally. Xceed’s and its client’s business is ensured for optimal continuity through the applied Business Continuity measures taken with regards to all employees, functions and processes We are dedicated to the protection of all components of the environment from pollution or depletion that might result of our various activities. We are highly committed to protect and maintain the health and safety of our employees and other interested parties who might be exposed to any risks or hazards associated with our activities. We are committed to the continual improvement of our quality management systems deployment and full compliance with the current local laws, legislations and other legal requirements.