Corporate Social Responsibility

Our commitment to Corporate Social Responsibility is a journey, during which we aim to align our business values, purpose and strategy with the social and economic needs of our community. We believe in conducting business in a manner which achieves sustainable growth and development whilst demonstrating a high degree of social responsibility.

Since our inception, we have taken great strides to adhere to global standards in order to ensure economic sustainability, reduce environmental implications of our operations, enhance inclusivity and promote social investment. We are committed to integrate sustainability into our core operations. Based on this, we are currently developing a coherent strategy that draws on our core competencies as a leader in the call center industry to leverage our operations in the community.

It has become clear to Xceed that companies can no longer function in isolation from the communities in which they operate and focus solely on profits, but rather, must work in a mutually collaborative process towards the interests of both companies and their surroundings.

Impact Sourcing

We take pride in advocating for inclusive hiring practices through our impact sourcing initiatives, creating job opportunities to marginalized, disadvantaged communities and people with disability . through the provision of meaningful employment, our goal is to uplift individuals, improve economic opportunities, and build a more equitable society.

People Well-being

Our employees wellbeing is a top priority of our business. We offer wellness initiatives, encourage a healthy work-life balance and create a safe and supportive work environment for our team members where they can succeed in their careers and personal lives.

Diversity and Inclusivity

We celebrate diversity and are committed to fostering an inclusive environment where everyone, regardless of background, feels valued and respected. Our diverse workforce is a source of strength, enabling us to bring unique perspectives and ideas to everything we do.

Training and Development

Investing in our staff is an integral part of our culture. We provide our teams with structured training and upskilling programs, and leadership development opportunities to empower our employees to advance in their careers, and ensure they have the necessary skills to provide outstanding service and drive innovation for our clients

Through these focus areas, we aim to contribute to a more sustainable world, ensuring our ESG initiatives have a meaningful, measurable impact for our people, our partners, and the communities we serve.